Prescription Requests

If possible, please continue to request repeat prescriptions via Patient Access (EMIS) if you are already registered, or the NHS App which you can self-verify for.

Alternatively you can click this link to take you to the Medication request form page, where if you scroll down the page you will find a green button titled ‘Prescriptions’.

Mo’s Medicines: Electronic Repeat Dispensing

Electronic Prescribing Service

We strongly recommend using the electronic prescribing service.

This means that for most patients we can send your prescription to your chosen chemist directly so you do not need to come down to the surgery.

To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up or email the practice with details of your nominated Pharmacy.

Non-urgent advice: Please Note

‘Rescue medications’ will ONLY be provided to patients with COPD, and only based on suitability.

More information can be found here.

When Will My Prescription Be Ready?

Request Received on…Prescription ready onAt what time?
MondayThursdayAfter 4pm
TuesdayFridayAfter 4pm
WednesdayMondayAfter 4pm
ThursdayTuesdayAfter 4pm
FridayWednesdayAfter 4pm

Prescription Fees and NHS Charges

NHS Charges

These charges apply in England only; in Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public – Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees at

Help with NHS costs

In England, around 90% of prescription items are dispensed free.

This includes exemptions from charging for those on low incomes, such as:

  • Those on specific benefits or through the NHS Low Income Scheme.
  • Those who are age exempt.
  • Those with certain medical conditions.

More information is available at

Non-urgent advice: Update from Lloyds Pharmacy Westlands Grove

Due to the increase in medication requests It is currently taking 1 week from request of your prescription to us being able to dispense it to you

If you have requested routine medication then please allow 1 week for processing, we would ask you then to send a text to 07547171813 with your name, address and mobile number.

As soon as you prescription is ready we will send you a text to come and collect – please do not come to the Pharmacy until you have been texted that your prescription is ready. Please park in the community centre car park and go to the desk we have outside the entrance to Westlands Medical Centre. Please do not ring the aforementioned mobile number as it will not be answered.