Welcome to Westlands Medical Centre
At Westlands, we want to provide you with the very best in family medicine. We have an extensive team of highly experienced Doctors, Nurses and Administrators.
Our ethos is that 'Everyone does their best, for every patient, every time'
IMPORTANT MESSAGE: CHANGE TO CLINICAL SYSTEM
After much consideration, we have made the decision to switch clinical system (the software which manages patient medical records) from SystmOne to EMIS. This will enable Westlands to integrate better with other practices and community services. It will also enable our patients to access more appointments outside of routine surgery hours. However, this change is a significant undertaking and there will unfortunately be some inevitable disruption.
The main clinical switch has now taken place, meaning appointments are returning to normal.
We understand that there are significant issues for some people with online access. NHS Digital (the owners of the NHS App which is used for online access) have contacted us today. This is their response: (July 2019)
"Apologies for the issues your practice and its users have experienced when trying to use this service. This is a known issue when practices switch provider.
We are developing a fix which is due to be released in an update within the next 1 month.
Until then, the only workaround is to delete your account and re-register. You will be required to re-authenticate and this will update your account with the correct GP details.
It is possible to delete your account via the following link:
For security reasons you will need to log in with your usual NHS login credentials. Once logged in you will be able to delete your account."
At Westlands, we offer plenty of ways to consult with one of our clinicians.
Seeing a GP or a nurse is important if you have a problem that you think needs a physical examination in order to diagnose and treat effectively. In these cases, only a face to face appointment will do. On other occasions you may feel that a quick chat or email with the GP or nurse is enough. Our e-Consult service is a convenient way of having that contact with them. Click on the link below to start.
Westlands Medical Centre
20b Westlands Grove
Connect to Support Hampshire
Connect to Support In Hampshire is an online information and advice guide and directory of a huge range of health and social services for adults residents in Hampshire. The website address is:
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription or booking an appointment. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
(Site updated 18/07/2019)