Doctors
Dr Lois Bowd (f)
BM (Southampton 2000), BSc, MRCP (2005), MRCGP (2008) DFSRH
GP Partner
Dr Bowd is a half-time GP partner.
Dr Emma Nash (f)
MB ChB (Hons) (Leicester 2002) FRCGP, DFSRH, PG Dip (MedEd), MSc (Clinical Psychiatry)
GP Partner
Dr Nash is a half-time GP partner.
Dr Paul Bennett (m)
MBBS (London 2007)
GP Partner
Dr Bennett is a full-time GP partner.
Dr Dorin Teodorescu (m)
MBBS (Bucharest 2004)
GP Partner
Dr Teodorescu is a full-time GP partner.
Dr Chris Castle (m)
MBChB (Leicester 2010), MRCGP, BSc (Hons) Physiotherapy
GP Partner
Dr Castle is a two-thirds time GP partner
Dr Helen Pandya (f)
BA MSc BMBS (Nottingham 2010), MRCGP, DRCOG, DFSRH
GP Partner
Dr Pandya is a half-time GP partner.
Nursing Team
Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.
Theresa Maggs-Hardy
Nurse Practitioner
Mary-Jayne Daniels
Nurse Practitioner
Sister Vicki Windebank
Nurse Manager, RGN
Sister Gemma Tooley
RGN
Sister Eleanor Spurling
RGN
Sister Angela Brown
RGN, RM, Diploma CHD, COPD and Asthma. ENB PN
Healthcare Assistants
Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.
Jayne Oakley
NVQ4
Maria Restall
Victoria Chaffer
Joseph Dalby
Phlebotomists
Lauren Callear
Lauren is the Phlebotomist (blood taking) for the surgery.
Practice Management
The Practice Management Team are involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The team supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Angela Colbourne
Head of operations
Responsible for the day to day running of the Practice. Any compliments or complaints should be addressed to Mrs A. Colbourne via fgccg.westlandsmc@nhs.net, in person, or via 02392 377514.
Daniel Stride
Head of Business and Strategy
Daniel is responsible for making sure the business side of the practice runs smoothly and that we
Reception and Administration
Reception
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Administration
The Practice has several administration staff to deal with repeat prescriptions, hospital referrals, document scanning, patient records and secretarial work.
Community Nurses and Health Visitors
Community Nurses
The District Nursing team provide nursing care to those people who are housebound. The District Nurses can be contacted on 02392 324166. An answer phone is available if the office is unmanned.
Health Visitors
The Health Visiting team provides support and advice to families with young children. Your Health Visiting Team can be contacted on 01489 554930 and text service 07520615720.