Doctors
Dr Lois Bowd (f)
BM (Southampton 2000), BSc, MRCP (2005), MRCGP (2008) DFSRH
GP Partner
Clinic days: Monday AM, Thursday, Friday AM
Dr Emma Nash (f)
MB ChB (Hons) (Leicester 2002) FRCGP, DFSRH, PG Dip (MedEd), MSc (Clinical Psychiatry)
GP Partner
Clinic days: Monday, Tuesday
Dr Paul Bennett (m)
MBBS (London 2007)
GP Partner
Clinic days: Monday, Tuesday, Wednesday, Friday
Dr Chris Castle (m)
MBChB (Leicester 2010), MRCGP, BSc (Hons) Physiotherapy
GP Partner
Clinic days: Monday, Tuesday, Thursday
Dr Helen Pandya (f)
BA MSc BMBS (Nottingham 2010), MRCGP, DRCOG, DFSRH
GP Partner
Clinic days: Monday, Wednesday, Friday
Nursing Team
Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.
Sister Vicki Windebank
Nurse Manager, Diabetic nurse lead, RGN
Sister Theresa Maggs-Hardy
Advanced Nurse Practitioner, Duty Team Lead
Sister Angela Brown
RGN, Respiratory Nurse Specialist, RM, Diploma CHD, COPD and Asthma. ENB PN
Sister Gemma Tooley
RGN, Cardiac Nurse Specialist
Sister Eleanor Spurling
RGN, Women’s Health Nurse Specialist, Nurse Practitioner
Healthcare Assistants
Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.
Jayne Oakley
NVQ4
Maria Restall
Joseph Dalby
Phlebotomists
Lauren Callear
Lauren is the Phlebotomist (blood taking) for the surgery.
Practice Management
The Practice Management Team are involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The team supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Mr Daniel Stride
Head of Business and Strategy
Dan is the lead of the management team and is responsible for oversight and making sure the business side of the practice runs smoothly.
Mrs Angela Colbourne
Head of Operations
Angela is responsible for the day to day running of the Practice. Any compliments or complaints should be addressed to Mrs A Colbourne in person, or via 02392 377514.
Reception and Administration
Reception
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Administration
The Practice has several administration staff to deal with repeat prescriptions, hospital referrals, document scanning, patient records and secretarial work.
Our reception and administrative staff are critical to the efficient running of the practice and delivery of patient care. They have a challenging job and we ask that you treat them with respect at all times – they will always do their best to help.
Community Nurses and Health Visitors
Community Nurses
The District Nursing team provide nursing care to those people who are housebound.
Health Visitors
The Health Visiting team provides support and advice to families with young children. Your Health Visiting Team can be contacted on 01489 554930 and text service 07520615720.