Suggestions & Complaints

Want to make a suggestion to the practice?

Your comments and suggestions are important to us, please tell us if you have any comments about the practice and suggestions as to how we can improve our service to you.

If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

Want to make a complaint?

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the Operations Manager will deal with your concerns appropriately.

Complaints Policy